Myhollywoodexpress.com End User Agreement
Myhollywoodexpress.com ® is a provider of international prepaid calling cards. At Myhollywoodexpress.com we strive to provide the highest quality international calling service at attractive rates. If you would like to learn more about Myhollywoodexpress.com please feel free to peruse our corporate web site at www.Myhollywoodexpress.com.com. For the purposes of this document, all references to Myhollywoodexpress.com apply to Myhollywoodexpress.com.
Myhollywoodexpress.com Prepaid Calling Agreement—Subject to Change at Any Time In the Sole Discretion of Service Provider.
By purchasing or using the Myhollywoodexpress.com prepaid calling service ("Service"), the user (or "You") accept/s the rates, terms, and conditions ("Terms") identified on this page as such Terms are updated from time to time. You should periodically check our website for any such changes which will be posted with the new effective date.
If You are a Myhollywoodexpress.com Business Customer , You accept the rates, terms and conditions on behalf of yourself and all users assigned to your sub-accounts and You represent that You have the authority to bind all such users to this Agreement. You also accept any and all liability associated with your sub-account user's actions, including but not limited to all payment obligations.
Customers in the U.S. and Canada can call 1-888-822-7922 between 10:00 a.m. and 12:00 midnight Pacific Time seven days a week, to contact customer service, to report a problem, and to inquire about international rates, charges, access numbers, and country codes. You may also Email customer service myhollywoodexpress@gmail.com
The Terms include the following:
- Rates vary and are subject to change;
- Myhollywoodexpress.com is not intended for intrastate dialing in the U.S., to place 500, 700, 800, 888, 877, 866, 855, 900, 976, 411, or 555 number calls, to place certain toll-free, operator-assisted, third-party billed, directory assistance or collect calls;
- Myhollywoodexpress.com is not available for calls placed from Alaska ;
- Calls made from pay telephones and certain other public phones in the US are assessed an additional 65 cents USD per call. Please refer to our web site for pay telephone charges for calls made from outside the US .
- Calls made in the US using the toll free access number will incur an additional charge of 1 cent per minute. Please refer to our web site for charges related to toll free access number calls made from outside the US . Also, hotels may apply additional charges for calls made using their phones. These charges are billed directly by the hotel and are not related to Myhollywoodexpress.com service. Please check with your accommodations regarding these additional charges.
- A monthly maintenance charge of 98 cents USD is assessed twenty-four (24) hours after sign-up and each month thereafter regardless of usage;
- Calls are billed in increments of one minute, with fractions thereof rounded up to one minute.
No representation or warranty, express or implied, is made regarding available number of minutes to a particular country or remaining number of minutes to a particular country.
You should make every effort to safeguard your account number and PIN. Myhollywoodexpress.com is not responsible for lost or stolen PINs or unauthorized use.
Credit card fraud is a criminal offense. At Myhollywoodexpress.com, we use automated and manual systems to confirm proper credit card authorization, including having Myhollywoodexpress.com representatives call persons who have signed up for Myhollywoodexpress.com. We also track every transaction. Information related to fraudulent transactions, including but not limited to IP
addresses, detailed call records, transaction data and email addresses is collected and will be provided to appropriate law enforcement officials consistent with applicable law when required to assist in the prosecution of any persons attempting to commit fraud on the Myhollywoodexpress.com web site.
Refund/Credit Policy:
At Myhollywoodexpress.com we are committed to delivering high quality service every day. However, circumstances beyond our control may result in occasional disruptions in service. We will issue a credit or a refund only in the following circumstances:
- If you are charged for a call that was never completed (there was no answer). Upon verification, we will credit your account the amount charged;
- If you have a new account with less than $5 USD usage, and wish to discontinue the service;
- If you have unintentionally created two or more Myhollywoodexpress.com accounts and want to close the additional account.
- If you were incorrectly charged for services not received or for which you did not authorize. In such cases, you must contact Myhollywoodexpress.com within 24 hours of the attempted call or discovery of the erroneous charges in order to be eligible for any refunds.
Cancellation Policy:
You may cancel your personal, administrative or sub-account if you've used no more than $5.00 USD of the first purchase and receive a full refund. Following this trial period, you may discontinue service at any time by providing written notice (either electronic or through the postal service) to Myhollywoodexpress.com customer service. We will then shut down access to your account. Myhollywoodexpress.com is not obligated to refund any of the unused balance in your Myhollywoodexpress.com account as of the date you discontinue service, so we recommend that you use up the remaining balance before terminating the account.
Myhollywoodexpress.com will not be liable for any failure of performance due to causes beyond its control, including, but not limited to, Acts of God, fires, floods or other catastrophes, national emergencies, insurrections, riots or wars, strikes, lockouts, work stoppages or other labor difficulties, preemption of existing services in compliance with any law, order, regulation or other action of any governing authority or agency thereof.
No warranty, express or implied, is made regarding the condition or fitness of the services offered or use of the service for any particular use or purpose, including warranties of title or implied warranties of merchantability or non-infringement. Myhollywoodexpress.com does not authorize anyone to make a warranty on its behalf and you may not rely on any statement of warranty as a warranty by Myhollywoodexpress.com. With respect to any allegation, claim, or dispute related to use of the service provided there under, the liability of Myhollywoodexpress.com, or any of its employees, agents, or cooperating service Providers (the "Parties") shall be limited to an amount equal to the charge for such affected service. IN NO EVENT WILL THE PARTIES BE LIABLE FOR ANY PUNITIVE, SPECIAL, INDIRECT, INCIDENTAL, EXEMPLARY, PUNITIVE, OR CONSEQUENTIAL DAMAGES. USER ACCEPTS THESE TERMS AND CONDITIONS BY USING THE SERVICE.
You will indemnify, defend, and hold harmless Myhollywoodexpress.com and its distributors and agents against all claims of loss or damage arising from use of the Service, including (a) allegations or claims for libel, slander, invasion of privacy, or infringement of copyright arising out of the material, data, information, or other content transmitted via the Service, and (b) all other allegations and claims arising out of any intentional act or omission, whether giving rise to criminal or civil liability, by you or others authorized by you to use the Service.
Myhollywoodexpress.com may deny or limit use of the Service for any lawful reason. If Myhollywoodexpress.com suspects fraudulent use of the Service, it may be suspended or terminated, and Service calls may be intercepted, without notice.
Myhollywoodexpress.com will not be liable for any act or omission of any company furnishing a portion of the service or of any third party, including those vendors participating in offerings made to You, or for damages associated with service, channels, or equipment that it does not furnish, or for damages that result from the operation of customer-provided systems, equipment, facilities or services that are interconnected with Myhollywoodexpress.com services.
No dispute or claim may be brought as a class action or as a private attorney general, and you will not have the right to act as a class representative or participate as a member of a class of claimants with respect to any dispute or claim.
No waiver of the Terms is valid. Myhollywoodexpress.com, in its sole discretion, may modify and assign these Terms.
The Terms are binding upon You and Myhollywoodexpress.com and upon, respectively, your and Myhollywoodexpress.com's agents and heirs. If any part or provision of these Terms is finally determined to be invalid or unenforceable under applicable law by a court of competent jurisdiction, then that part or provision will be ineffective only to the extent of such invalidity or unenforceability, without in any way affecting the remaining parts or provisions of these Term, which will still be given full force and effect.
Effective Date
This Privacy Statement is effective as of Febuary 8th, 2008.
